Accounts Receivable Services

Maximize your revenue and accelerate cash flow with our comprehensive accounts receivable management solutions.

Optimize Your AR Now

What is Accounts Receivable Management?

Transforming your outstanding revenue into collected cash

Accounts Receivable (AR) management is the process of tracking and collecting payments owed to your practice for services rendered. It involves managing outstanding claims, patient balances, and ensuring timely payment from insurance companies and patients.

Effective AR management is critical for maintaining healthy cash flow and financial stability. The average medical practice has 25-40% of its revenue tied up in accounts receivable, representing significant opportunity for improvement.

At CareAxis, we specialize in transforming AR management from a cost center into a revenue generator. Our comprehensive approach combines advanced technology, proven processes, and expert staff to accelerate collections and reduce days in AR.

We don't just collect payments—we analyze your entire AR process to identify inefficiencies, implement improvements, and prevent future bottlenecks in your revenue cycle.

Insurance AR Management

Professional follow-up on outstanding insurance claims to accelerate payments and reduce denials.

Patient AR Management

compassionate patient billing and collections that maintain patient relationships while improving collections.

AR Analytics & Reporting

Comprehensive analysis of your AR performance with actionable insights for improvement.

Our AR Services

Comprehensive solutions for all your accounts receivable needs

AR Analysis & Assessment

Comprehensive evaluation of your current AR performance, including aging analysis, denial patterns, and collection effectiveness.

Insurance Follow-up

Professional follow-up on pending insurance claims, including status inquiries, appeals, and resolution of payment delays.

Patient Billing & Collections

Compassionate yet effective patient communication regarding outstanding balances, payment plans, and financial assistance.

Payment Posting & Reconciliation

Accurate posting of payments, adjustments, and denials with complete reconciliation to ensure financial integrity.

AR Performance Reporting

Detailed reporting on key AR metrics, trends, and performance indicators with actionable recommendations.

Process Optimization

Redesign of AR workflows and processes to improve efficiency, reduce delays, and prevent future bottlenecks.

Our AR Management Process

Systematic approach to optimizing your accounts receivable

1

Comprehensive AR Assessment

We begin with a thorough analysis of your current AR situation, including aging reports, denial patterns, and collection processes to identify opportunities for improvement.

2

Workflow Implementation

Our team establishes efficient AR workflows tailored to your practice, including clear escalation paths and responsibility assignments.

3

Active AR Management

We proactively manage your accounts receivable with systematic follow-up on outstanding claims, prompt resolution of denials, and effective patient communication.

4

Performance Monitoring

Continuous monitoring of key AR metrics with regular reporting on progress, challenges, and recovery results.

5

Process Optimization

Based on performance data, we continuously refine and optimize AR processes to prevent future bottlenecks and improve efficiency.

6

Ongious Improvement

Regular review of AR performance with strategic adjustments to maximize collections and maintain optimal financial health.

AR Performance Analysis

Key metrics we track to optimize your accounts receivable

Days in Accounts Receivable

This critical metric measures the average number of days it takes to collect payments due to the practice. Lower days in AR indicates more efficient revenue cycle management.

Industry Standards:
  • Excellent: < 30 days
  • Good: 30-40 days
  • Needs Improvement: 40-50 days
  • Critical: > 50 days
Our Approach:
  • Proactive claim follow-up
  • Quick denial resolution
  • Efficient payment posting
  • Streamlined processes

Aging Report Analysis

The aging report categorizes outstanding balances by how long they've been unpaid. This helps identify problem areas in the collection process.

Ideal Distribution:
  • 0-30 days: 70-80% of AR
  • 31-60 days: 10-15% of AR
  • 61-90 days: 5-10% of AR
  • 90+ days: < 5% of AR
Our Strategy:
  • Focus on preventing claims from aging
  • Aggressive follow-up on older accounts
  • Specialized approaches for different age categories
  • Regular monitoring of aging trends

Collection Rate Metrics

Collection rate measures the percentage of allowed amount that is actually collected. This indicates the effectiveness of your collection efforts.

Performance Standards:
  • Excellent: > 98%
  • Good: 95-98%
  • Needs Improvement: 90-95%
  • Critical: < 90%
Our Methods:
  • Comprehensive denial management
  • Effective patient collection strategies
  • Minimizing write-offs and adjustments
  • Maximizing reimbursement

Denial Rate Analysis

Denial rate measures the percentage of claims denied by payers. Reducing denials is key to improving AR performance.

Industry Benchmarks:
  • Excellent: < 5%
  • Good: 5-10%
  • Needs Improvement: 10-15%
  • Critical: > 15%
Our Solutions:
  • Proactive denial prevention
  • Effective appeal processes
  • Root cause analysis
  • Staff education and training

Benefits of Our AR Services

How our accounts receivable management transforms your practice

Improved Cash Flow

Accelerate collections and reduce days in AR to maintain healthy cash flow for your practice.

Increased Revenue

Recover lost revenue from denied claims and outstanding balances that would otherwise be written off.

Time Savings

Free up your staff to focus on patient care rather than collections and follow-up activities.

Reduced Administrative Burden

Eliminate the headache of managing complex AR processes with our expert team handling everything.

Compliance Assurance

Ensure all collection activities comply with healthcare regulations and payer requirements.

Improved Patient Relations

Maintain positive patient relationships with compassionate, professional collection approaches.

Our AR Technology

AI-Powered Analytics

Artificial intelligence identifies patterns and predicts payment outcomes to optimize collection strategies.

Real-Time Dashboards

Customizable dashboards provide real-time visibility into your AR performance and key metrics.

Automated Workflows

Intelligent automation handles routine follow-up tasks, freeing staff for complex collection issues.

Integrated Communication

Multi-channel communication system for effective follow-up with payers and patients.

Secure Portal

HIPAA-compliant secure portal for document exchange and communication with payers.

Advanced Reporting

Comprehensive reporting tools with drill-down capabilities for detailed analysis.

AR Success Stories

Real results from practices using our accounts receivable services

Cardiology Practice

25 providers, Midwest

Challenge: 58 days in AR with $1.2M over 90 days old

Solution: Implemented our comprehensive AR management with focused denial management

Results: Reduced to 32 days in AR and collected $850K of aged accounts within 6 months

Orthopedic Group

15 providers, West Coast

Challenge: 22% denial rate with inefficient appeal process

Solution: Our denial management and AR recovery program

Results: Reduced denials to 7% and increased collection rate from 89% to 96% in 9 months

Multi-Specialty Clinic

40 providers, Northeast

Challenge: Inconsistent patient collections and high bad debt

Solution: Implemented our patient AR management program with payment plans

Results: Increased patient collections by 42% and reduced bad debt by 65% in first year

Dental Practice

8 providers, Southwest

Challenge: Manual processes causing delayed claims and payments

Solution: Our technology-enabled AR management with automated workflows

Results: Reduced days in AR from 45 to 28 and eliminated claims aging beyond 60 days

Trusted by Leading Healthcare Organizations

250+
Healthcare Partners
99.5%
Compliance Rate
48h
Avg. Claim Processing

Ready to Transform Your Practice?

Talk directly with our experts and get started today.

📞 Call Now